Blue Rabbit Climbing frames:  We deliver climbing frames to England, Wales and Scotland ONLY - please select the Climbing Frames Delivery Option at Checkout. 

Please Note - We do not ship to Northern/Southern Ireland. 

Delivery time: around 10-15 working days. Please notes that dates ARE NOT GUARANTEED.

The delivery day is agreed with the customer in advance. 

The Blue Rabbit range is delivered by a Transport Company and modules with DX couriers.

Please note that this is a KERBSIDE DELIVERY, this will be next to where the van can park, within your property. Drivers are not insured to go through houses, they will not go indoors.

It is to the driver’s discretion to go any further than kerbside and may refuse to go up/down stairs.

You will be contacted by the delivery company to check your details, access details and arrange a date/time. An ETA will be supplied for this delivery.

Please make sure you check the delivery, to see if there are any missing parcels and also check for the condition of the parcels for any signs of damage.

Parcels are numbered and you will be shown a packing list with the items delivered and the total number of parcels.

Inside each box of towers and modules there is a cutting list with the timber lengths and number of pieces of each. You should check this before installation is carried out.

HOW IS YOUR CLIMBING FRAME DELIVERED?

You will receive several parcels of timber, slide and kits boxes, you will need to check that they all arrive when you sign for the goods against the delivery note (each parcel has a number and also the total number of parcels for that consignment). Any problems, please write on the courier delivery note, and let us know the same day so we can track the missing parcels. The delivery is kerbside only, so the driver cannot enter your house or garage – you might need to have some extra hands to move the parcels to where you want to store them.

Each parcel will be under 20kg. Maximum length is the slide for 150cm platform height at 3m and timber pieces are 2.7m long maximum.

Please also do a quick visual inspection of the slide to detect any damage, and write in the delivery note if there is any damage to the slide or the packaging of any of the other parcels.